F.A.Q.

hansa faq

Answers to the most important questions

(If you haven/t find the needed information, please ask your question by e-mail. I will be useful for you and future guests of the hostel. Thank you.)


What is a hostel?

A hostel is a cheap way to lodge safely with like-minded travelers (usually young people) around the world. Also called "Backpackers," hostels feature dormitory style rooms (often with bunks) and security, social life, showers, and food preparation areas.

 

Why should I choose hostel instead if the hotel?

Hostel is your choice if:

  • You want to find cheap accommodation in the city.
  • You like communication and new acquaintances .
  • You are ready to share a room with unknown people and use common showers and kitchen.

By the way, hostel usually organize some interesting event (concerts, movie nights), which won’t let you feel blue even if you travel alone.

 

What is included in the price of accommodation?

Apart from the bunk you par for, the price includes using of linen and a towel, breakfast, WI-Fi, using of kitchen and ironing-room facilities, table games and hostel library.

 

What service do you offer?

  • Registration of the foreign guests;
  • Dial-a-taxi;
  • Alarm service;
  • Consultation and help with the entertainment program organization;
  • Transfer organization.

How can I book a room?

Choose the most convenient way:

Do I have to pay for the booking?

No, the booking is free.

Can I pay for the room by card?

Sorry, but for now we accept cash only.

Can I pay with the foreign currency?

Sorry, but we accept only Russian rubles.

What is the time for check-in and check-out?

Check-in time is 14.00.

Check-out time is before 12.00.

Guests may leave their luggage in the hostel in case of the late departure from the city.

May I check in earlier?

Eralier check-in is possible only if there are free rooms, but it can’t be guarantied to the guests.

May I check out later than 12.00?

Later check-out needs a special agreement with the administrator. In general you need to pay for the next night if you want to stay in the room after 12.00.

Do you have payment per hour in the hostel?

Unfortunately, no. Payment is taken per day.

What documents I need to show for the check-in?

Individual guests need to bring passport of certificate of birth. Foreign guest must have migration cards and valid visas in case they need one.

Groups presents a list of guests with passport data and a passport of each member of the group.

Обновление: Tue Jan 20 17:00:18 MSK 2015